Accentus is very good at responding to issues promptly, specifically as they related to the turnaround time of reports where volumes increase and additional resources are required.
"Brought in originally to relieve backlog, Accentus has remained a trusted transcription partner since 2005. We work closely with them on a daily basis to ensure that our transcription needs are met. Accentus is great to deal with and they have helped increase our production regularly. They've made our life easier, couldn't do it without them."
"Our doctors have never been happier which makes my life easier. We liked the Accentus approach from day one. We definitely made the right choice in selecting them because they really understand our business."
"Accentus has experienced and knowledgeable transcriptionists and flexible services to accommodate workload fluctuations. They encourage open and on-going communications. Accentus account managers and team leads are always only an email or phone call away and ready to help. Accentus has relieved the overwhelming pressure to get the volume of reports out in a timely, professional fashion."
"I am extremely pleased with the service Accentus has provided to us over the past few years. It is comforting and very reassuring that they are there to provide us with transcription services any time as required. Always responsive, Accentus really understands our business and always delivers excellent quality work. Thanks, it has been a pleasure working with Accentus."
"Known for expertise, versatility, accuracy, and reliability, Accentus came highly recommended and based on the satisfaction of our mental health team, I know we made the right choice in deploying their services. They are professional and courteous. We can always count on them to deliver accurate transcripts, on time and within budget."
"Accentus provided us with the best solution possible - unlimited access to the newest technology available on a pay-per-transaction basis - no maintenance and upgrade fees or cost of ownership. eDoc has led to considerable savings for our organization"
Thank you to our Accentus partners for all your assistance in ensuring a high quality transcription service for our stakeholders. You have performed admirably with the quick ramping up of your staff when we faced exceptionally high workload volumes. The team lead you have assigned to our account is excellent in monitoring and distributing workload, as well as assisting in resolution of any barriers we encounter.
I love the service and will continue to use it a lot.